Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.
The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Shouldn’t your IT systems be an investment for business growth, rather than a drag on profitability?
Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect.
THE VALUE OF MANAGED IT SERVICES WITH MCD SOLUTIONS
- COST SAVINGS – With managed IT services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.
- SECURITY – Managed IT Services gives you peace of mind, knowing that sensitive data and information is protected by the latest security and data recovery systems.
- PROACTIVE – With remote monitoring in place, we see problems before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.
- NEW TECHNOLOGY – Managed IT Services allows you to stay up-to-date with hardware and software needs, providing you with the flexibility to grow your business without taking major budget hits due
to hardware and software along the way.
- PRODUCTIVITY – Managed IT Services helps you reduce unplanned downtime and optimize staff resources, allowing your employees to focus on their work.
- 24x7x365 – When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.
Let us answer any questions you have about our managed IT services. We’ll show you the simplest and most affordable way to keep your IT network in top form.
SERVER MONITORING AND CARE
We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed.
DESKTOP MONITORING AND CARE
Our preventive maintenance service for desktops regimentally monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.
MOBILE DEVICE MANAGEMENT
With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents.
SCHEDULED NETWORK AND SECURITY ASSESSMENTS
How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of potential problems that fall outside of safe parameters. With these comprehensive assessments, you’ll always have the best information for choosing the most effective response option.